CatapalloVR Privacy Policy
Effective Date: July 15, 2025
CatapalloVR, LLC – www.catapallovr.com
1. Our Commitment to Privacy
CatapalloVR is committed to protecting the privacy and security of users, clients, and institutional partners. This Privacy Policy describes how we collect, use, and safeguard information through our website, VR content, and related services.
2. Information We Collect
We may collect the following types of information:
– Contact Information: Name, email, phone number (only when submitted by the user)
– Usage Data: Non-personally identifiable data like IP address, device type, browser, or general location (e.g., city/state)
– Institutional Data: Feedback or module use patterns provided voluntarily by schools, clinics, or therapy centers
We do not collect Protected Health Information (PHI) unless explicitly required in a HIPAA-compliant contract.
3. Text Messaging
With your permission, we may collect your phone number to send you text messages for service-related communications. Important information about our text messaging practices:
– Consent: We will only send text messages with your explicit opt-in consent
– Data Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
– Opt-Out: You can opt out of receiving text messages at any time by replying STOP
– Data Retention: Text messaging originator opt-in data and consent will not be shared with any third parties
– Frequency: Message frequency varies based on your interactions with our services
4. How We Use Your Information
We use collected information to:
– Provide access to CatapalloVR modules and content
– Deliver customer support, onboarding, and technical services
– Improve our services based on usage patterns and feedback
– Respond to user and client inquiries
– Send service-related communications, including text messages when authorized
CatapalloVR does not sell or rent your data, and does not share information for third-party marketing purposes.
5. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to improve performance and understand user behavior. These tools collect anonymous data and do not personally identify users.
You can control cookies through your browser settings.
6. Data Storage & Security
– All platform data is hosted on a secure Managed VPS via Hosting.com (Buffalo, NY)
– We use encrypted storage (Dropbox Business), firewalls, and limited-access systems
– Daily backups are maintained and monitored by LMG Marketing Solutions
– Data access is limited to authorized personnel only
7. Data Retention
We retain personal and usage data only for as long as necessary to:
– Deliver active services
– Fulfill legal or institutional requirements
– Support post-engagement training or evaluation
Users may request data deletion by contacting us directly.
8. Your Rights
You may:
– Request access to your personal data
– Request that we correct, update, or delete your information
– Withdraw your consent for communication or text messaging
To do so, please email us at info@catapallovr.com.
9. Accessibility and Minors
CatapalloVR’s products are designed for professionals and institutions. We do not knowingly collect data from individuals under 13. For accessibility information, see catapallovr.com/accessibility.
10. Third-Party Services
CatapalloVR may use secure third-party tools such as:
– Dropbox (file storage)
– Calendly (appointment scheduling)
– Google Workspace (internal operations)
– Text messaging service providers (with appropriate data protection agreements)
All tools are vetted for compliance and data security.
11. Policy Changes
We may update this policy from time to time. The updated version will be posted at catapallovr.com/privacy-policy with a new effective date.
12. Contact Us
📧 Email: info@catapallovr.com
📞 Phone: 484-709-1137
📍 Address: CatapalloVR, LLC – Pennsylvania, USA
For text messaging-related inquiries: nathan@simpletexting.net